Workshop: Tell me more about that: How to go deeper in your interviews
In this session you will learn how to utilise coaching techniques in your interviews and get deeper understanding of participants beliefs values and needs.
This is an active workshop where you will be practicing your interview technique using methods and techniques used in coaching conversations to improve your listening skills, how to keep enquiry open and go deep into the root of problems and behaviours.
These skills will improve the quality of your research insights, help you navigate difficult and complex conversations with colleagues, learn more about job candidates and develop your ability to be present.
Hi, I’m Andy! I am an accredited Coach with the EMCC and member of the ICF and run The UX Coach, and it’s associated podcast. For over 20 years I have been working in digital design, with a specialism on creating things for the web. I’ve lead research for the UK Government including GDS, CDDO alumni of award winning agencies Clearleft, CX Partners, FutureGOV to name a few. My consultancy We Are AFK supports digital transformation for organisations with purpose. UX Coaching™ draws from decades of experience in problem solving through design, mentoring and coaching individuals and teams and self discovery.